Introduction To Supervision

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Supervision is the set of activities involving the immediate control of workers in an enterprise.  These activities form the core of the relationship between supervisors and employees. Supervision is often considered a management activity, and the lines between supervision and management are frequently blurred.  A look at the functions associated with supervision can clarify the difference between supervision and management.

In the information technology career space, supervisors are drawn from the ranks of previously successful technical staff.  Often, accomplished IT staff are promoted into positions of supervisory responsibility with no training or preparation, and little support.  As intelligent, skilled technicians, IT workers are expected to figure it out.  But it is a whole different skill set, with entirely new expectations.  Once again, it can be helpful to break down the supervision functions; later we’ll look at the specific processes associated with each.